NHS App

NHS services from your phone

The NHS App brings several routine NHS tasks together for people registered with a GP surgery in England or the Isle of Man. It is aimed at users aged 13 and over who want to handle simple requests and check health information without having to start each task from scratch.

You can request repeat prescriptions, use NHS 111 online and look for nearby NHS services. Depending on your surgery, the app may also let you book appointments or contact the practice about a health problem. What is available can therefore vary between users.

Keep track of requests and records

The app can show health information such as test results, as well as upcoming appointments and prescription requests. It can also carry messages from your GP surgery and other NHS services. Notifications can help you notice when a new message arrives, if you choose to turn them on.

Some choices can be managed in the app too, including your organ donation decision. If you have permission from your GP surgery, you can switch profiles to access services for a child or family member; the two of you need to use the same surgery.

Access depends on your GP surgery

Not every feature is available through every practice, so this is best treated as a useful front door to NHS services rather than a replacement for contacting your surgery. You need an NHS login, and setting one up involves proving your identity. The NHS App is also accessible through the NHS website on a computer.

A widely used option

Developed by NHS Digital, the app has more than 10 million installs. Its 3.41 rating across 50,886 reviews suggests that experiences are mixed, so the most relevant test is whether its available services match what your own practice offers. For repeat prescriptions, results and messages, it can make a few recurring health-admin tasks easier to keep up with.